GDPR Privacy Policy

Introduction

At Retech Machine, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or interact with our services, in compliance with the EU General Data Protection Regulation (GDPR).

Information We Collect

We may collect the following information:

• Name
• Company Name
• Email Address
• Phone Number
• Country or Region
• Inquiry Details and Project Requirements
• Website Usage Information through Cookies and Analytics Tools

How We Use Your Information

The information we collect may be used to:

• Respond to inquiries and provide quotations
• Deliver products and services
• Improve our website and customer experience
• Provide technical support and after-sales services
• Send product updates, industry news, or promotional information when permitted

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it. We may process your personal data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and is not overridden by your rights
• To comply with the law

Information Protection

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. Information may only be shared with trusted service providers when necessary to operate our business or fulfill customer requests.

Data Retention

We retain personal information only for as long as necessary to fulfill business purposes, legal obligations, or customer service requirements.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you choose to provide information to us, you consent to such transfer as described in this policy.

Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

• Right to Access — You have the right to request copies of your personal data.
• Right to Rectification — You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure — You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing — You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Data Portability — You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
• Right to Object — You have the right to object to our processing of your personal data, under certain conditions.
• Right to Withdraw Consent — You have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and optimize website performance. Users may manage cookie preferences through their browser settings. For detailed information, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through our Contact Us page.